Shipping Information
Our shipping charges are based on the method of service and the location. To make sure you receive the fewest shipments possible, we’ll do our best to ship everything to you at once. If we need to send you more than one shipment, we’ll only charge you ONCE for the charges that apply to the total value of your order. While we do not require signatures for most deliveries, we do recommend that you have someone available to accept the package.
Our warehouse ships Monday through Saturday. While we make every attempt to process orders on the day they are placed – only orders that are ordered PRIOR to 1:00pm EDT with next business day shipping will be guaranteed to ship out the same day – subject to order verification and credit approval.
FREE SHIPPING: Ground Shipping is free.
Delivery Arrangements
Our carrier delivers between 7.30am and 10pm, and in some cases a signature may be required.
If you are not around, the carrier will try your neighbours, or (if a signature is not required) will try to find a safe, dry place to leave your parcel.
Alternatively they’ll leave a calling card with the details on how to re-arrange delivery. Or depending on the courier a re-delivery attempt may be made without contact.
Please note deliveries outside of the US can take anything up to 10 working days and sometimes longer. Check with your local postal service to check if any attempt has been made at delivery as you may have been out when they called.